Terms and Conditions for Sellers

📖 Introduction

Welcome to SOARchives! These Terms and Conditions ("Agreement") govern the use of SOARchives ("the Platform") by Sellers ("Seller(s)") wishing to use the Platform to list, promote, and sell their products. By using the Platform, Sellers agree to comply with these Terms and Conditions. Please read these terms carefully before proceeding with the use of the Platform.

🏢 Seller Responsibilities

As a seller on our platform, you agree to:

• 📄 Provide accurate and complete information about your products.
• 💰 Ensure that your products comply with all relevant laws and regulations.
• 📃 Maintain up-to-date inventory and pricing information.
• 💡 Handle all customer inquiries and issues promptly and professionally.
• 📖 Respect intellectual property rights and not infringe on others' rights.

📝 Registration Information

By registering as a seller on our platform, you agree to:

• 📌 Provide your correct and complete name, email, and other necessary details during the registration process.
• 📧 Understand that your email address will be auto-generated to prevent lending or sharing of your email address.
• 📒 Acknowledge that once your name is entered, it cannot be changed after registration due to the use of auto-generated email addresses.
• 📈 Agree to use the assigned auto-generated email address and to not lend or share it with others.
• 💳 Accept that any request for email or name changes may be subject to limitations based on platform policies.

📄 Product Listings

You are responsible for creating and maintaining accurate product listings, including descriptions, images, and pricing. SOARchives reserves the right to remove listings that violate our guidelines.

📦 Chat Features

Our platform is designed to facilitate seamless communication through Chatify. Both parties involved in the chat have the ability to interact freely, fostering an engaging environment. However, it is important to note that the Platform does not facilitate, process, or store financial transactions. All product transactions, including payments, shipping arrangements, and other contractual obligations, are to be handled directly between the Seller and the Buyer. If you encounter any issues or have questions about using the chat features, please reach out to our support team for assistance.

All communication related to transactions (including but not limited to product inquiries, pricing negotiations, order confirmations, and shipping details) will occur exclusively through the chat feature of the Platform. The Platform does not monitor or participate in these chats and is not responsible for the outcomes or terms agreed upon in these private exchanges.

🛒 Account Suspension and Termination

We reserve the right to suspend or terminate your seller account for violations of these Terms and Conditions or any other policies we may have. You may also terminate your account at any time by contacting us.

📖 Limitation of Liability

SOARchives is not liable for any damages resulting from your use of our platform, including but not limited to loss of revenue, data, or business opportunities.

The Platform is not responsible for any aspect of transactions between Sellers and Buyers, including payment disputes, product delivery, quality issues, cancellations, refunds, or chargebacks. The Platform makes no representations or warranties regarding the success or outcome of any transaction and is not liable for financial losses, product defects, or performance failures related to products sold through the chat feature. All matters must be resolved directly between the Seller and the Buyer.

Prohibited Conduct

Sellers must not use the Platform to engage in any illegal activities, including but not limited to selling counterfeit, prohibited, or illegal products. Sellers must also refrain from fraudulent behavior, including misrepresentation of products or engaging in deceptive practices.

Sellers must not use the chat feature to harass, threaten, or abuse Buyers or other Sellers. Any violations of this policy may result in suspension or termination of your Seller account on the Platform.

📄 Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any significant changes. Continued use of the platform implies acceptance of the updated terms.

📧 Contact Us

If you have any questions about these Terms and Conditions, please contact us at soarchives11@gmail.com.

Terms and Conditions for Buyers

📖 Introduction

Welcome to SOARchives! These Terms and Conditions ("Agreement") govern the use of SOARchives ("the Platform") by Buyers ("Buyer(s)") who wish to purchase products listed by Sellers on the Platform. By using the Platform, you agree to these Terms and Conditions. Please read them carefully before making any purchases.

🏢 Buyer Responsibilities

As a buyer on our platform, you agree to:

• 💰 Provide accurate and complete information when making a purchase.
• 📦 Ensure that your payment information is up-to-date and accurate.
• 📃 Review product descriptions and terms before making a purchase.
• 💡 Contact sellers promptly if you have any issues or questions about your purchase.
• 📖 Respect the seller's policies and return guidelines.

📄 Product Purchases

To purchase products on the Platform, you may need to create an account or use the chat feature. By using the Platform, you agree to provide accurate, complete, and up-to-date information when required.

The Platform allows you to search for and view products listed by Sellers. All purchasing transactions will be conducted via the Platform's chat feature. You will be able to inquire about products, negotiate pricing, and confirm orders directly with the Seller. The Platform is not responsible for processing payments or managing the transaction beyond connecting you with the Seller.

You are responsible for ensuring that your purchases are in accordance with our platform's guidelines. SOARchives reserves the right to cancel transactions that violate our terms.

📦 Chat Features

Our platform is designed to facilitate seamless communication through Chatify. Both parties involved in the chat have the ability to interact freely, fostering an engaging environment. If you encounter any issues or have questions about using the chat features, please reach out to our support team for assistance.

All communication related to transactions (including but not limited to product inquiries, pricing negotiations, order confirmations, and shipping details) will occur exclusively through the chat feature of the Platform. The Platform does not monitor or participate in these chats and is not responsible for the outcomes or terms agreed upon in these private exchanges.

🛒 Order Fulfillment

The Seller is responsible for fulfilling your order once a purchase agreement is reached through the chat feature. This includes packaging, shipping, and delivery of the product.

While the Platform provides the chat tool for communication, the Seller is solely responsible for arranging shipping and ensuring timely delivery. The Platform does not handle any shipping logistics and does not provide tracking information. You should confirm delivery timelines with the Seller during the chat conversation.

If a Seller fails to fulfill your order (e.g., not shipping the product, not providing tracking information, etc.), it is your responsibility to contact the Seller directly to resolve the issue. The Platform does not intervene in order fulfillment and is not liable for any delays or failures in the shipping process.

Sellers are responsible for fulfilling orders in a timely manner. If you experience issues with order fulfillment, please contact the seller directly or reach out to our support team for assistance.

📝 Returns and Refunds

Return and refund policies are set by individual sellers, which should be communicated to you directly through the chat system. As a Buyer, it is your responsibility to inquire about the Seller's return policy before making a purchase.Please review the seller's return policy before making a purchase. Contact the seller for return instructions or refund requests.

Refunds are also subject to the Seller's return and refund policy. If you are eligible for a refund (e.g., if the product is defective, damaged, or not as described), the refund process must be initiated through the Seller. The Platform does not facilitate or process refunds and is not liable for any refund disputes. Any refund or return disputes must be resolved directly between you and the Seller.

If you encounter issues with returns, refunds, or product quality, you should first contact the Seller directly through the chat system. The Platform recommends that both Buyers and Sellers work together in good faith to resolve any disputes. If a resolution cannot be reached, the Platform may provide guidance, but it does not take responsibility for resolving the dispute.

📖 Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our platform implies acceptance of the updated terms.

📧 Contact Us

If you have any questions about these Terms and Conditions, please contact us at soarchives11@gmail.com.

Privacy Policy

Introduction

At SOARchives, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform. By accessing or using SOARchives, you agree to the practices described in this policy.

By using the Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using the Platform.

Information We Collect

We may collect the following types of information:

Registration Information

When you register for an account or use the Platform, we collect the following personal information:

• Name
• Email address
• Birthdate

Subscription Payment Information

For sellers who subscribe to our paid services, we collect payment details, including:

• Payment method (e.g., GCash)
• Payment information necessary to process your subscription fee (Note: We do not store sensitive financial data such as full GCash numbers. But we store your payment receipts).

Product Listings and Posts

We collect the information you provide when you list products for sale or post content, including:

• Product details (such as descriptions, prices, images, etc.)
• Any content you share in the community.

How We Use Your Information

We use the information we collect for various purposes, including:

Account and Service Management

We use your personal information to:

• Create and manage your account
• Respond to your inquiries and support requests
• Send you notifications related to your account or activities on the Platform, including updates to our terms, privacy policy, or service features
• Manage subscription payments and renewals for paid services.

Product Listings and Community Posts

We use the information you provide about products or community posts to display them on the Platform. This information is visible to other users in connection with the services we provide, such as marketplace listings and community discussions.

Sharing Your Information

Data Retention

We store your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal or regulatory obligations. This includes retaining payment information for the duration of your subscription.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, use, alteration, or disclosure. We implement security measures such as encryption, access controls, and secure data storage. However, please note that no data transmission or storage system over the internet can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal data, such as choosing a strong password for your account.

No Use of Cookies or Tracking Technologies

No Cookies or Tracking

We do not use cookies, web beacons, or other tracking technologies to collect information about your browsing behavior or device usage. The Platform does not track your activity across websites or applications and does not engage in any form of behavioral advertising.

Third-Party Analytics

We do not use third-party analytics services that track user behavior or collect data such as IP addresses, browser types, or the pages you visit. Our Platform’s operations and performance are not based on collecting personal browsing data.

Your Choices and Rights